The first hot week of summer and the first cold snap of winter bury HVAC shops in calls. CallTwin answers all of them at once, collects the system details and the address, and texts you each job so your techs roll to the right house with the right parts.
When 20 people call in an hour, the ones who get voicemail call your competitor.
No-heat calls at night and on weekends are urgent and profitable. CallTwin answers them.
You get the system type, age and symptoms before you call back.
English and Spanish, 24 hours a day. You keep your number: forward it with *72, turn it off with *73.
Add AI Estimates ($49/mo, free trial) and every heating and cooling call becomes a draft estimate priced from your price book. You approve it, the customer signs on their phone and pays a deposit by card, and follow-ups go out automatically.
It takes the request and preferred time and texts it to you. You confirm the slot, so your schedule stays in your hands.
Yes. Tell it in your settings which work you do and it explains that to callers.
It tells them to leave the house and call the gas utility or 911 right away, then texts you.
The AI Estimate add-on drafts an estimate from each call using your own prices. You review, approve, and the customer signs online.
No contract. Pay by card, Zelle or Cash App. Not a computer person? Call and we'll sign you up on the phone.