24/7 BUSINESS COMMUNICATION

Never miss the customer who was ready to buy.

CallTwin is a business-ready AI receptionist designed to answer calls, capture leads, route customers, support appointments and keep your business connected when your team cannot get to the phone.

Get CallTwinTry the CallTwin demo
$500 one-time setup, then your first 14 days of service are free and it's $99/month after that. Cancel the monthly anytime. Live in minutes: sign up, forward your line, done. Prefer the phone? Call (856) 204-3643 and sign up on the call.
24/7Always-on coverage
Lead captureCollect the details that matter
RoutingSend urgent calls where they belong
Follow-upKeep the conversation moving

More than an answering machine.

CallTwin is designed around the workflow of the business: answering, message taking, appointment support, routing, notifications and customer follow-up. It is positioned as an AI-first alternative to traditional answering-service workflows.

01

Answer & qualify

Give callers a professional greeting, answer approved FAQs and ask the questions needed to understand what the customer needs.

02

Capture every lead

Collect names, phone numbers, email, service requested, urgency and notes so your team can follow up with context.

03

Route & escalate

Route sales, service, emergency and other calls according to rules configured for the business.

How CallTwin works

The customer keeps the focus on their business. HSW365 handles the configuration, voice connection and AI behavior.

01 — PROFILE

Load the business

Services, hours, locations, FAQs, policies and customer-facing information.

02 — BEHAVIOR

Configure the AI

Greeting, tone, qualification questions, routing and escalation instructions.

03 — VOICE

Connect telephony

Connect the selected voice/telephony provider or forward the business line to the CallTwin number.

04 — GO LIVE

Test & improve

Run realistic conversations, review outcomes and refine the receptionist.

INTERACTIVE DEMO

Let prospects test the experience.

Enter a business name and industry. The demo generates a realistic sample conversation so a business owner can understand how CallTwin would represent their company.

Lead captureAppointmentsRoutingAfter-hoursFAQs
CallTwin • Live Demo
Thanks for calling ABC Plumbing. How can I help you today?
I have water leaking under my sink. Can someone come out?
Absolutely. I can collect a few details and request an appointment. May I have your name and best callback number?

Built for businesses that can't afford missed calls.

Start with the workflows that create the clearest return: home services, professional services, appointments and lead-driven businesses. See CallTwin for plumbers, HVAC, electricians, roofers, cleaning services, contractors, salons, law firms and more. Read our articles.

Home Services

  • Plumbing
  • HVAC
  • Electrical
  • Cleaning
  • Landscaping
  • Construction

Professional Services

  • Law firms
  • Real estate
  • Consulting
  • Accounting
  • Insurance
  • Financial services

Appointment Businesses

  • Medical offices
  • Beauty & wellness
  • Service appointments
  • Property management
  • Education
  • Other local businesses

One plan. Everything included.

$500 one-time setup. Your first 14 days of service are free, then it's $99/month for your 24/7 AI receptionist. No contract.

14 DAYS SERVICE FREE

CallTwin Pro

EVERY BUSINESS
$99/mo
+ $500 ONE-TIME SETUP

AI receptionist answers every call 24/7, takes the job, texts it to your phone, and logs it in your dashboard. English and Spanish. Pay by card, Zelle or Cash App.

Get started

Give every caller a next step.

CallTwin turns missed-call problems into a structured lead and customer communication workflow.

Book a CallTwin demoStart setup

Questions business owners ask.

Can I keep my existing business number?

Yes. The implementation can use call forwarding/routing from the business's existing number to the configured CallTwin voice endpoint, depending on the carrier and telephony provider.

Does CallTwin require Twilio?

No. The product is designed to keep the telephony layer provider-neutral. The live calling provider must still be configured before production calls can be answered.

What happens after I sign up?

Your AI receptionist is built automatically from the business info you enter. You get a CallTwin number by text and on your dashboard. Forward your business line to it and every call is answered. Setup is a one-time $500, paid at signup. Your first 14 days of service are free, then it is $99/month by card, Zelle or Cash App. Cancel the monthly anytime.

Can it book appointments?

Yes, when the required calendar or scheduling integration is connected and the business provides its booking rules.